Customer Service

How long does it take to process my order?
 We will ship your order out within 2-3 business days upon receiving payment. Please note that we will not be shipping orders on weekends and public holidays.

What are the available shipping methods?
We provide free shipping for all orders above $30 within Singapore.
For orders under $30 within Singapore, we charge a shipping fee of $5.

Can I self-collect my order?
If you would like to arrange for self-collection, please contact us at +65 6272 1151.

Where can i bring my Skullcandy for warranty claims?
We provide a one local year warranty on manufacturing defects for products bought from Authorized Resellers in Singapore. Please bring your original receipt from to Skullcandy's service centre at the following address:

StreamCast Asia Pte Ltd
102F, Pasir Panjang Road
#07-07 Citilink Warehouse Complex
Singapore 118530

Operation Hours: Daily from 10:00am to 5:00pm